Hassle-Free
Returns & Exchanges
Your satisfaction is our priority. If something isn't right, we'll make it right - within 7 days.
7-Day Window
Initiate returns within 7 days of delivery
Easy Exchange
Exchange for a different size or style
Quick Refund
Refunds processed in 3–5 business days
Request a Return or Exchange
Fill the form and we'll get back to you within 24 hours.
How It Works
Fill the Form Below
Submit your return request with your order number and reason.
Share Photos
We'll contact you to collect photos of the item. This helps us process faster.
Ship It Back
Pack the item securely and ship it to our address. We'll share the details via WhatsApp.
Refund or Exchange
Once we receive and verify, we'll process your exchange or refund within 3–5 business days.
We Accept Returns For
- ✓Defective or damaged items
- ✓Wrong item delivered
- ✓Size issue (exchange only, subject to availability)
- ✓Significantly different from description
We Don't Accept Returns For
- ✗Items worn, washed, or altered
- ✗Items without original tags/packaging
- ✗Customized or stitched items
- ✗Sarees that have been unwrapped
- ✗Items returned after 7 days of delivery
- ✗Discounted or sale items (unless defective)
Refund Information
Online payments (Razorpay/UPI): Refunded to your original payment method within 5–7 business days.
Cash on Delivery: Refunded as store credit or bank transfer (NEFT/IMPS) within 3–5 business days.
Shipping charges: Non-refundable unless the item was defective or wrong.